Easing The Path of Serious Illness
Health Care Concerns

Medical Concerns
Like most family members, you want to do everything you can for your loved one who has a serious illness. Most people have never before taken care of a person with a serious illness, and the process can be very new and overwhelming. Things that were helpful in the past may not be working now. Real concerns such as "Why is he not eating" ,"Where do I get help", or learning simple caregiving techniques and how to manage pain and other distressing symptoms now become critical.

Many times this is the first time that your loved one may have thought about what he wanted in terms of treatment and eventually end-of-life care. Talking together as a family and with your doctors about treatment options, and the risks and benefits of each treatment will help to ensure that your loved one receives the type of medical care he or she wants and needs. It is important to get the information you need to make good decisions. Your palliative care nurse from Partners In Care can help with these very difficult decisions.

As important as it is to make good decisions, knowing when you need to get some help is critical as well. Research the various types of care that are available and identify the services that are most appropriate as needs arise. Your Partners In Care social worker is here to help you to explore and find the resources that fit your needs.

Sometimes it helps the person suffering from serious illness and their caregivers to learn what to expect. This helps you to prepare for changes in care and honor your loved one's wishes and support their choices as together you travel through the course of their illness.

Managing Pain
As so movingly stated by Helen Keller, "Although the world is full of suffering, it is full also of the overcoming of it."
It is difficult to watch someone you care for go through bouts of pain. It also can be difficult to forsake precious time you could have together because your loved one is sleepy or "out of it" as the result of taking pain medication. But keeping patients comfortable and free from pain sometimes involves accepting trade-offs. It is the patient who ultimately must decide about his or her priorities in regard to pain control. At a time when so little is in a patient's control, honoring his or her decision about how much pain medicine they are willing to take is crucial to their overall well-being.

Accurately describing pain
Many caregivers are surprised to discover that the person they care for downplays pain in front of the doctor. Even when they are asked a direct question about it, many patients deny having much pain, when in fact they have been experiencing significant discomfort or distress. A variety of reasons could explain their response: They value being stoic; they don't want to be a "difficult patient"; they fear that more pain means the disease is getting worse; or they don't know how to describe what they are feeling - they may experience significant discomfort, but fail to recognize it as "real pain."
The simplest way to communicate about pain is to give it a score from 0 to 10, with zero representing no pain and 10 referring to excruciating or unbearable pain. Somehow assigning a number helps both the patient and the physician put the pain into an easy-to-understand perspective.

Other questions that will help inform the doctor include:

  • When did you start feeling this pain?
  • How often do you experience it during the day?
  • Where do you feel it (what part of your body)?
  • Is it a burning pain? Aching? Shooting? Throbbing? Stabbing? A steady sensation of pressure?
  • Does it seem to have a pattern (i.e., it comes on at a certain time or after a certain activity)?
  • How long does it last?
  • What has helped relieve this pain? Does anything make it worse?
  • How has this pain been affecting your daily life? Your activities? Your relationships? Your mood?

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    Talking with you Doctor

    Preparing for the appointment

    When you have a serious illness, many questions are likely to arise, and you have a right to the answers. During a doctor's appointment, however, it's easy to get side tracked. Anxiety often runs high and can block your clearest thinking. As well, doctors have schedules to keep. If you feel pressured during the appointment, it may be difficult to stay focused on addressing each of your concerns. We suggest you maximize your time with the doctor by preparing for your appointments beforehand.

    Here are some tips:

  • Write down your questions and then prioritize them (for instance, put a 1 by the most important, a 2 by the next most important, etc.).
  • If you see that you have many questions, you may want to call the doctor's office and see if you can book a double appointment to be sure they all get answered.
  • Bring all your medications with you to the appointment. This way, if the doctor prescribes something new or if you are experiencing distressing symptoms, he or she can review your medications to be sure there is no problem with drug interactions.
  • When you arrive for the appointment, give the medical assistant a copy of your written questions and ask that they be put on the front of the chart so the doctor can see them.
  • Have someone come with you into the exam room. This person should also have a copy of the questions. He or she can take notes during the appointment and help make sure your questions have been addressed to your satisfaction.
  • Start by asking the doctor the most important question first, then the next most important, and so on. Stay focused on your questions. If you wander into interesting side stories you will lose valuable time.
  • If you hear words you do not understand, ask for an explanation. Doctors get used to their "medical shorthand" and sometimes forget that it involves words the rest of us do not understand.
  • When a procedure is recommended, ask about the benefits and the risks as well as any alternatives and their known benefits and risks.
  • If the doctor does not have enough time, ask if someone else on his or her staff can answer your questions. If that is not an option, then ask if you can make another appointment so you can finish. Remember, you have a right to have your questions answered.
  • Spend time after the visit talking with the person who came with you. He or she will likely have good insights about the appointment and can help you identify any areas that are still unclear.
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